{{cart.sub_total ?? '0 ₫'}}
{{ cart.selected_quantity ?? 0 }} Products
Shopping bag
-
{{ line.product.name }}
SKU: {{ line.product.sku }}-{{ line.product.discount }}% {{ line.product.regular_price }}₫{{line.product.price}}₫{{ rule.title }}{{ line.sub_total }}{{line.total}}
Delivery Policy
Orders placed on the website https://medicare.vn or the MEDiCARE VN app will be delivered within the territory of Vietnam, to the exact address specified by the customer at the time of placing the order. We will notify you in case delivery is not possible due to any reason.
After order confirmation, the order will be delivered to you based on the following estimated delivery time and fees:
Delivery Method
Estimated Delivery Time
Estimated Delivery Fee
Standard Delivery – Nationwide
Orders will be delivered within:
 |
One (1) to two (2) days for addresses within Ho Chi Minh City and Hanoi |
|
Three (3) to seven (7) days for addresses outside the scope of Ho Chi Minh City and Hanoi |
Within Ho Chi Minh City: 20,000 VND per address
Outside the scope of Ho Chi Minh City: 30,000 VND per address
*Free shipping for orders from VND 86,000 (Excluding bulk shipping)
We always strive to deliver the highest quality service to you as quickly as possible. However, we will not be responsible for any delays related to the delivery service if such delays occur due to reasons beyond the company's control.
Transportation will not be carried out on Sundays and public holidays
FREE shipping is applicable for standard nationwide delivery. It does not apply to express delivery.
Discount vouchers are only applicable on the transaction value and do not apply to shipping costs.
The actual amount customers need to pay for shipping after applying any vouchers or discount coupons is 86,000 VND.
The delivery address cannot be changed once the customer has placed an order. MEDiCARE will not be responsible in case of incorrect delivery address information.
We reserve the right to withdraw delivery in case there are any doubts regarding the customer's creditworthiness or personal authentication information.
Responsibilities of the transportation unit in providing goods documents during the delivery process:
|
The transportation unit is responsible for checking and ensuring that the documents/invoices are always delivered with the goods. The transportation unit has the right to request the sender to unseal the package for document/invoice inspection. |
|
Please acknowledge, make a record, and notify us in case the customer discovers missing/lost documents/invoices upon delivery. |
In case of more complex issues, MEDiCARE guarantees the customer's maximum benefits. For any inquiries or feedback, please contact us for support at: storehelpdesk@medicare.com.vn.
MEDiCARE VN App & Website have been officially licensed by the Electronic Commerce Activity Management Information Portal. With this certification, our app is committed to providing a secure and trustworthy online shopping experience, allowing you to enjoy high-quality services with complete peace of mind every day.
