Refund & Return Policy for the MEDiCARE E-STORE:

“MEDiCARE – HASSLE FREE – REFUND GUARANTEE”

Returns & Refunds

We hope you’ll love your MEDiCARE purchase but if you want to return anything, we will happily refund you for any items you return to us in any store even when bought at another store within 7 days of purchase with a valid receipt.

In-Store:

When conducting a product exchange, you might be asked to exchange for a similar product at the same price, or pay an extra amount of money if the exchanged product costs more than the original one. We will not return the difference if the exchanged product costs less than the original one.

Customer refund types:

If you paid using another payment type listed below then we are only able to process an exchange rather than a refund. The refund process on these types of payments is very complicated and can take up to 10 days for you to receive the refunded amount.

Products which are Non-Refundable:

Certain sensitive product categories cannot be refunded due to health & hygiene reasons:

Discontinued products bought at discount

MEDiCARE On-line Store

We hope you’ll love your MEDiCARE purchase but if you want to return anything, we will happily refund you for any items you return to us within 7 days of your successful delivery date

You can always return a purchase you made from the MEDiCARE On-line store directly to a store near you if this is more convenient. Just take the product and receipt with you and the store staff will process everything for you.

On-line process (after successful delivery):

Please note: Once an on-line exchange has been completed it cannot be returned again for a second refund or exchange.

Customer refund types:

Return Shipping Fees:

Products which are Non-Refundable:

Certain sensitive product categories cannot be refunded due to health & hygiene reasons like Colour cosmetics / Make-up (e.g., lipstick)